Community Edition and Trial Support
Users of the Community edition and Trial edition have free access to our development community to connect with other developers and Actian team members, as well as access to online documentation.Join the Developer Community
Ask questions, share ideas, and get help from peers already using VectorAI DB for semantic search, RAG pipelines, and AI agents.
Support for Purchased Licenses
The Actian Customer Portal provides 24×7 online support access for customers who have purchased VectorAI DB licenses. Through the portal you can:- Open support tickets
- Check the status of and update existing issues
- Search the Actian Knowledge Base and forums
- Submit product improvement ideas via the Idea Center
To participate in the Actian Customer Portal and file tickets, you must register for an Actian account.