> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vectoraidb.actian.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Resources and contact options for VectorAI DB community and licensed customers.

## Community Edition and Trial Support

Users of the Community edition and Trial edition have free access to our development community to connect with other developers and Actian team members, as well as access to online documentation.

<Card title="Join the Developer Community" icon="discord" href="https://discord.gg/actian">
  Ask questions, share ideas, and get help from peers already using VectorAI DB for semantic search, RAG pipelines, and AI agents.
</Card>

You can also find additional developer resources at our [developer hub](https://www.actian.com/developer).

***

## Support for Purchased Licenses

The **Actian Customer Portal** provides 24×7 online support access for customers who have purchased VectorAI DB licenses. Through the portal you can:

* Open support tickets
* Check the status of and update existing issues
* Search the Actian Knowledge Base and forums
* Submit product improvement ideas via the **Idea Center**

<Note>
  To participate in the Actian Customer Portal and file tickets, you must [register for an Actian account](https://ciam.actian.com/register).
</Note>